Shipping Policy

We want you to love the products that you buy from us. In case you are not satisfied with your purchase, drop us a mail at contactus@vlarc.com and we will get back to you

 

In case you received the wrong item.

 

Drop us an email at contactus@vlarc.com or call us at +91 7800039300 within 2 days of the date of delivery. Our Customer delight team will resolve it at the earliest. 

 

In case you received a damaged item.

 

Drop us an email with your order id and the picture of the damaged product at contactus@vlarc.com or call at +91 7800039300 within 2 days of the date of delivery. Our customer delight team will help you with your queries and resolve them at the earliest.

 

 

In case you need to cancel your order.

 

You can cancel an order within 3 hours of placing the order.

 

Shipping charges on purchase.

 

We offer FREE Shipping on all orders above Rs.499, which is notified from time to time. We are not offering Cash-On-Delivery for now. 

Note:- Order will be shipped within 24hrs of placing the orders.

 

Conditions where a product can be returned or refunded:

 

  • Wrong product delivered
  • Expired product delivered
  • Damaged product delivered – Physical damage/ tampered product or packaging
  • Incomplete order – missing products
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Note:- Kindly allow 48-72 hrs to process the refund. Refund will be processed using same payment method using which the payment accepted.